Terms of Service

Service and Scope

VPNDisc provides international route subscriptions for cross-border access, covering 90+ countries and 150+ routes, with support for Windows / macOS / iOS / Android / Linux. Users can manage plans and access client apps and subscription details through the panel. The routes available are those listed in the panel.

The service provides network connectivity only. It does not include accounts, content, or usage rights for third-party websites or apps. Third-party platforms set their own regional policies, eligibility requirements, and fees. A successful connection does not grant access to a platform's services.

Account and Subscription Rules

No email address is needed to create an account; a username and password are sufficient. Keep your login credentials and subscription link secure. Subscription links act as access credentials and should not be posted on public pages, in groups, or in code repositories. If a link is exposed, change your password promptly and manage the subscription credentials through the panel.

The service allows an unlimited number of devices to be online at the same time, with no device limit. However, subscriptions are for the account holder only. They may not be resold, rented, publicly distributed, or shared with others, or connected to a commercial relay service for others. Unlimited devices do not grant permission to distribute account or subscription access.

Acceptable Use Requirements

Users must comply with the laws and regulations of their location and any region relevant to their activities, as well as the terms of the platforms they access. The service may not be used for illegal activities, including cyberattacks, fraud, distributing malicious software, violating another person's privacy or intellectual property, or accessing computer systems without authorization.

Do not disrupt route operations, misuse network resources, or interfere with other users' normal use. Users are responsible for activity under their own accounts. For questions about access eligibility or content rights, contact the relevant platform. Network connectivity does not constitute legal permission or authorization from a third party.

Service Availability and Scope of Responsibility

Route performance depends on local networks, carrier routing, destination servers, device settings, and maintenance. VPNDisc does not guarantee access to every region or third-party app at all times, nor does it promise a fixed speed or latency. Check site announcements and the panel for maintenance notices and route updates.

If an issue occurs, first check your plan status, subscription updates, and client settings, then report the issue through a support ticket. Third-party platform changes and external network failures beyond the service's control may interrupt access. Liability is determined under applicable law. These terms do not exclude liability required by law or limit the refund commitment below.

Billing and Refund Terms

Monthly subscription traffic resets each month on the activation date. When you upgrade mid-cycle, the price difference is converted into the remaining days. Data packages remain available until used and never expire. See the pricing page for plan prices and data allowances, and check your selected billing option before paying. Alipay / WeChat Pay / USDT are supported.

You may request a full refund for any reason within 14 days of your first payment. To request a refund, log in to the user panel and submit a request through the support ticket portal, including the relevant order details so they can be verified and processed. You do not need to explain your experience or give a reason for the refund.

Do not include your account password, payment password, or full subscription link in a refund ticket. Updates will be provided through the ticket. No processing or arrival time is promised on this page; timing depends on the payment channel.

Account Termination and Changes to These Terms

For reselling or sharing subscriptions, illegal use, attacks on systems, or other violations of these terms, VPNDisc may suspend relevant access or terminate account use depending on the circumstances. Access may also be temporarily restricted if unusual account activity is detected, and verification may be requested. If you disagree with an action, you may explain the circumstances through a support ticket. Any handling of fees already paid is subject to the refund terms and applicable law.

VPNDisc may update these terms in response to service changes or legal requirements and will show the month of the latest update on this page. Important changes affecting users' rights will be announced on the site or through the user panel. Updates do not limit rights provided by law. If you do not accept the revised terms, you may stop using the service and ask about subscription handling through a support ticket. See the Privacy Policy for information about personal data processing.